At no other point in our recent history has psychological safety been more important – not only in the workplace, but in every area of society due to the global pandemic. Such an environment is requiring leaders across sectors to reconsider the rules and tools they apply when managing teams. As they work on strategies to successfully move business forward, they must also address the elevated concerns employees now have around physical safety, job security, mental health and family life. All of these pressing issues make the important work of Professor Amy Edmondson even more timely and relevant.
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of society.
Edmondson’s work on psychological safety has been groundbreaking. Her blueprint on creating a fear-free culture is essential, she argues, for organizations to be able to thrive in today’s knowledge economy in which new ideas and critical thought are essential to success. She has also explored the concept of teaming in dynamic work environments, and demonstrated how cross-organizational teaming can impact the building of smart cities.
Edmondson, a renowned expert on organizational learning and leadership, has been studying psychological safety and workplace behaviors for over 20 years. During that time, her work has helped major firms vastly improve performance by building an environment of psychological safety, transparency and collaborative teaming, which ultimately leads to more effective operations, invested employees and a healthier bottom line. She shares a handful of representative case studies in her 2018 bestselling book, “The Fearless Organization.”