Dr. Catriona Wallace is one of the world’s most cited experts on the Future of Customer Experience and Artificial Intelligence and Bot Strategy. Catriona’s keynotes feature macro trends related to technology, customer experience, Artificial Intelligence and the rise of Individualization.
Catriona also has a global reputation as a leading practitioner, speaker and media commentator on Responsible Technology, AI Ethics and the Future of Work. Dr Wallace is the CEO of Ethical AI Advisory, the Chair of Venture Capital fund Boab AI and she was the Founder of Flamingo AI, a Machine-Learning company with headquarters in New York and Sydney.
With a passion for encouraging women to pursue careers in STEM and leadership, she has deep insight and experience in the fields of gender equality, diversity and inclusion. She is an Adjunct Professor with a PhD in Organizational Behaviour and brings a strong evidence-based approach to her work and speaking topics.
Dr Wallace has a long list of accolades including being recognised by The Australian Financial Review as the most influential woman in business & entrepreneurship. Catriona was inducted into the Royal Institution of Australia, recognising her as one of Australia’s most pre-eminent scientists. Advance Australia recognised Catriona as the leading ex-pat working abroad in technology and innovation.
Not only an award-winning leader in technology, she has also achieved significant awards in innovation and financial services. In large part, this success comes as a result of her ability to analyse business strategy, data and to identify where technology can augment humans and automate different processes.
As one of the world’s most-cited experts in Artificial Intelligence, Catriona Wallace has established herself as the innovative go-to expert for organizations undergoing digital transformation and optimizing operations with a focus on AI-driven customer and employee experience. As a result, she’s the most natural authority to consult with when looking at ways to introduce emerging technologies into business.